App doesn't work after Epix Master Reset even after uninstall

I had to do a master reset on my Epix.
I then uninstalled the app and then re-installed it.
I logged in from connect IQ after install
I went to app on watch and it said to press up to download
i did and it went through two cycled of download, but then when I pressed back it gave me an IQ with a ? mark.
So, I got out and tried to get back in by taping on the app, but it sits at WatchOut! 5.7.1 screen and doesn't do anything from there.
I tired uninstall/re-install a few times
same issue
Help
This is one of my favorite and most useful apps!!